Terms and Conditions

Effective Date: 01 March, 2025

Welcome to Travguru! By using our website and booking travel services with us, you agree to comply with the following Terms and Conditions. Please read them carefully before making any reservations.

1. General Terms

  • These terms govern the use of our website www.travguru.com and our travel services.
  • By booking a tour, you confirm that you are at least 18 years old and legally authorized to enter into a contract.
  • Travguru reserves the right to modify these terms at any time without prior notice.

2. Booking & Payments

  • A booking is confirmed only after receiving the required deposit or full payment.
  • Payment can be made via credit/debit cards, bank transfers, or other accepted methods.
  • All prices are subject to availability and may change without prior notice.

3. Cancellations & Refunds

  • Cancellation policies vary based on the tour package and service provider (hotels, airlines, etc.).
  • Refunds, if applicable, will be processed according to the cancellation policy mentioned at the time of booking.
  • Travguru is not responsible for cancellations due to natural disasters, political unrest, airline disruptions, or unforeseen circumstances.

4. Travel Documents & Responsibilities

  • Passengers must carry valid passports, visas, and any other required travel documents.
  • Travguru is not responsible for visa rejections or denied boarding by airlines.
  • Travelers are responsible for checking health and vaccination requirements before travel.

5. Liability & Limitations

  • Travguru acts as an intermediary between customers and service providers (airlines, hotels, transport companies). We are not liable for service failures, delays, or changes made by third-party providers.
  • We are not responsible for loss of personal belongings, injuries, or any damages occurring during the trip.
  • Travel insurance is highly recommended for all travelers.

6. Changes to Itinerary

  • Travguru reserves the right to modify or cancel an itinerary due to weather conditions, government regulations, or other operational reasons.
  • In such cases, we will offer suitable alternatives, but additional costs may apply.

7. Code of Conduct

  • Customers must respect local laws, customs, and regulations while traveling.
  • Any behavior deemed inappropriate may result in termination of services without refund.

8. Privacy & Data Protection

  • Personal information collected during bookings is handled as per our Privacy Policy.
  • We do not sell or share personal data with unauthorized third parties.

9. Dispute Resolution

  • Any disputes arising from these terms shall be governed by the laws of India.
  • In case of any disagreement, parties agree to resolve the matter amicably before pursuing legal action.

10. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

Email: info@travguru.com
Website: www.travguru.com

By booking with Travguru, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Safe travels!